We state and believe that security and privacy should not be a privilege, it is for everyone. To help assure this, we want to keep users up-to-date on supported platforms and browsers:
- Windows: 7 or later
- Mac: OSX 10.13 or later
Linux: Ubuntu 16.04+, and all Linux distributions with a window manager from the last 4 years
- Due to its non-standard file structure NixOS is not supported
- Android: 5.0 or later
- iOS: 12.2 or later
- Chrome 48 or later,
- Firefox 45 or later,
- Safari 10.1 or later,
- Internet Explorer 11 or later,
- Edge 15 or later,
Web Access, Admin Center, Links, Tresorit Send
We recommend using the following browsers on the desktop devices:
- Google Chrome: one of the latest 2 versions,
- Microsoft Edge: one of the latest 2 versions,
- Mozilla Firefox: one of the latest 2 versions or the latest ESR version,
- Safari: version 13 or later.
Please note that effective beginning of August 2021 we're announcing the end of Tresorit's support for Internet Explorer 11 and Microsoft Edge Legacy. Learn more about this update.
Please note that the mobile version of the Account Portal and Web Access are under optimization. If you would like to access your files via your mobile device please download one of our apps.
If you encounter any problems please feel free to contact us.