We state and believe that security and privacy should not be a privilege, it is for everyone. To help assure this, we want to keep users up-to-date on supported platforms and browsers:
Please note that effective beginning of May 2017 we’re announcing the end of Tresorit's support for Windows XP, Windows Vista, as well as Mac OS X 10.7, and 10.8. Learn more about this update.
- Windows: 7, 8, 8.1, 10
- Mac: OSX 10.10 or later
- Linux: Ubuntu 16.04+, and all Linux distributions with a window manager from the last 4 years
- Android: 5.0 or later
- iOS: 9.0 or later
- Chrome 48 or later,
- Firefox 45 or later,
- Safari 10.1 or later,
- Internet Explorer 11 or later,
- Edge 15 or later,
Web Access, Admin Center, Links, Tresorit Send
We recommend using the following browsers on the desktop devices:
- Chrome 60 or later,
- Firefox 60 (ESR)
- Firefox 59 or later,
- Safari 11 or later,
- Microsoft Edge 16 or later
- We also support Internet Explorer 11 in Admin Center, Web Access and Links. Tresorit Send works best in Microsoft Edge or newer browsers.
- If you're using SSO, Internet Explorer 11 and all versions of Microsoft Edge until 44.19041 are not supported.
Please note that the mobile version of the Account Portal and Web Access are under optimization. If you would like to access your files via your mobile device please download one of our apps.
If you encounter any problems please feel free to contact us.