How do add-ons integrate with your Tresorit plan
Both eSign and email encryption work as add-ons to the core Tresorit Secure Workspace product. It means that you have to have an active Tresorit plan to be able to purchase them.
How do eSign trials work
Once you start an eSign trial, you’ll have 14 days to create signatures for free. The trial includes a total of three signatures (from a maximum of three signers) of your choosing, which can be used on maximum of three documents for three eSign requests.
Is this a perpetual subscription
Yes, you can choose between yearly and monthly plans (just like in case of the core Tresorit Secure Workspace solution) and they will be renewed automatically. Your add-on subscription must be aligned with the core Tresorit subscription period. You can cancel your subscription at any time. Once the current month or year has been paid, we do not provide refunds or partial refunds and the service will be continued until the end of the service period.
Does purchasing an add-on change the billing period
No, the billing period of the subscription will remain the same. Upon you first purchase you will be charged with the add-on product’s price in a pro-rated manner until the end of your billing period. On your next subscription payment due date, you will be charged for both Tresorit and the add-on product for the complete service period and one invoice will cover the complete transaction.
Learn more about general billing and invoicing related questions.