When your payment is due, we will send an invoice with the purchase information to your email address. You can also access your invoice history in the Admin Center/Account Portal, under the Billing tab.
Invoice overview
We aim to make our invoices clear and transparent, listing everything you are paying for. Your invoice will vary depending on your plan, number of users, active discounts or promotions and taxing regulations in your location.
How to view and download invoices
- Open your Admin Center/Account Portal.
- Navigate to the
Billing tab. - Scroll down to Billing information.
- Open or download invoices from the history.
How much tax am I being charged?
Taxes are calculated at the time your invoice is generated. If you are within a jurisdiction where we must charge taxes, you will see the tax as a line item on invoice. For more information, please read our Terms of Service.
Legal entity
- EU
- UK
- USA
- Switzerland and Liechtenstein
- Other
Please update your billing info with your valid EU VAT number. If your company is located in an EU member state, the service subject to the reverse charge - in this case you are responsible to account VAT as per Article 196 of Council Directive 2006/112/EC.
Please update your billing info with your valid UK VAT number. If your company is located in the UK, you are responsible for accounting VAT for the tax authorities in the UK.
Please update your billing info with your valid VAT number. If your company is located in the USA, the VAT will be applied based on reverse charge mechanism.
Please update your billing info with your VAT number. Companies located in Switzerland and Liechtenstein are charged a 7.7% VAT.
Other: Please update your billing info with your valid VAT number. In this case VAT won’t be charged.
Non legal entity
- EU
- UK
- USA
- Switzerland and Liechtenstein
- Other
The local VAT will be applied on purchases you make in Tresorit.
The local VAT will be applied on purchases you make in Tresorit.
The local VAT may apply.
The local VAT will be applied on purchases you make in Tresorit.
The local VAT may apply.
Why is my invoice in English?
Due to the limitations in our accounting system, automated invoices are only available in English for now.
Still have questions left? Drop us a line