File requests allow external partners and clients to securely upload confidential documents directly to your Tresorit account. All transfers are end-to-end encrypted, ensuring your data stays protected and accessible only to you.
Create a request
- Desktop (Windows, macOS, Linux)
- iOS
- Web Access
- Right-click a folder.
- Select
Create a file request.
- Name your request.
- Set an expiration date and enable email verification for extra security.
- Click Create.
- Copy the link or send it directly via email to the recipient.
ℹ️ Also available in Tresorit Drive and synced folders on your computer.
- Tap the
icon at the bottom of your screen.
- Select
Create File Request.
- Name your request.
- Choose the destination folder.
- Set an expiration date and enable email verification for extra security.
- Tap Create.
- Copy the link and share it via a secure channel.
- Right-click a folder.
- Select Create file request.
- Name your request.
- Set an expiration date and enable email verification for extra security.
- Click Create file request.
- Copy the link or send it directly via email to the recipient.
Receive files
You'll receive an email notification each time someone uploads new items to your file request. You can review and manage the uploaded files directly in Tresorit.
If the destination is a shared folder:
- Any folder member can accept incoming files.
- To view all file requests – including those created by other folder members – enable Show file requests created by others (or Show all file requests in Web Access).
Actions
Accept: Select the files you want and click Accept selected.
Discard: Select the files you don't need and click Discard.
Download: Download the files to your device without adding them to your cloud – select the files and click Download selected.
- Desktop (Windows, macOS, Linux)
- iOS
- Web Access
- Go to the
- Double-click the request.
- Review the files, then choose to accept, discard, or download them.
- Open the notification email on your device.
- Tap the Review files link.
- Tresorit will open, and a popup appear for the relevant file request.
- Tap to review, accept, or discard the files.
- Navigate to the
- Hover over the request and click View pending files.
- Review the files and accept, discard, or download them.