Manage file requests

You can manage your active file requests under    File Requests in the desktop app and Web Access.

Edit a request

Modify a request's name, destination folder, and expiry date at any time.

• A destination folder cannot be selected if it already has an active file request link.
• Files already accepted remain in their original location.
• Pending uploads will be saved according to the new settings once accepted.

1. Right-click the request.
2. Select    File request settings.
3. Make your edits.
4. Click Modify to save.

Close a request

Close a request when it is no longer needed.

• The request link will be revoked, and no further uploads are possible.
• Closed links cannot be reopened.
• Files already uploaded remain available – you can still review, accept, and download them.
• Closed requests are stored for 90 days. You can delete them manually, or they will be permanently deleted, along with any pending items, after the retention period.

1. Right-click the request.
2. Select    Close file request.
3. Confirm by clicking Close request.
4. It will be moved to the Closed requests section.

Permanently delete closed requests

1. Right-click the closed request.
2. Select    Delete file request.
3. Confirm by clicking Delete.

ℹ️ Delete all closed requests at once by selecting Delete all now.