Tresorit tracks all logins so you can monitor activity and keep your account secure. Review both active and past logins anytime on your Security page.
ℹ️ When a new device connects, or a new browser session starts, you receive an automated email notification.
Linked devices
Displays active desktop and mobile app sessions.
ℹ️ Reinstalling the app may create duplicate entries, which count toward your plan's active device limit – unlink any unused devices if you reach this cap.
- Device name: The default name of the device.
- Latest activity: The last recorded date of activity on that device.
- Latest IP address: The last IP address used to connect.
- Latest location: The estimated location based on the IP address.
Web sessions
Lists all active logins made through Web Access.
ℹ️ Ended web sessions are removed and will no longer appear on the Security page.
- Browser & OS: The browser type and operating system used for the session.
- Latest activity: The last recorded date of activity in that session.
- Latest IP address: The IP address used to access the web session.
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Latest location: The estimated location based on the IP address.
ℹ️ If you use a VPN, the IP address and location may be inaccurate. Check IP accuracy and your VPN settings.
Failed login attempts
This section only appears if a failed login attempt occurred within the last 30 days.
- IP address: The IP address where the login attempt originated. Consecutive attempts from the same IP address are grouped into a single entry.
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Attempts: The total number of attempts within a login sequence.
- 1: The password was entered incorrectly, and the login failed.
- 2 or more: The password was correct, but subsequent attempts were made at the two-factor authentication (2FA) step.
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Result: The outcome of the attempt sequence.
- Failed: The login failed due to an incorrect password or invalid 2FA code.
- Successful: After previous failed attempts, the login succeeded with a valid 2FA code.
- Date: The date of the most recent activity in the sequence.
- From: The estimated location based on the IP address.
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With: The authentication step reached during the sequence.
- Password: The attempt failed at the password.
- 2-Step Verification: The attempt sequence reached two-factor authentication.
Unlinked devices
Shows the history of previously unlinked app sessions, including their last known details (device name, date, IP address, and location) prior to removal.
Security check
If you spot unfamiliar IP addresses or unauthorized login attempts, immediately unlink unrecognized devices, end active web sessions, and change your password.
To further strengthen your Tresorit account security:
- Enable two-factor authentication (2FA).
- Update passwords on other sites where you used the same credentials.
- Change your email address at Tresorit if you suspect your email account is compromised.