Tresorit Business Subscriptions are administered by one person who has an extended set of rights — the Subscription Owner. They manage the billing and users and they can also put security measures in place to protect confidential company data.
Business Subscriptions can only have one owner — however, this role is transferable to co-owners and co-admins. Please note that after promoting a user to a co-admin or co-owner, they must first log in at least once before the ownership can be transferred to them.
How to transfer the Subscription ownership
- Open Web Access.
- Switch to Admin Center.
- Navigate to the
Users tab. -
Hover over the user.
📝 Note: You will need to promote the user to a co-owner or co-admin first.
- Click the
gear on the right. - Click Transfer ownership.
📝 Note: If Advanced control was switched on previously, then you won’t be able to transfer the owner role to a co-admin only to a co-owner. You can disable the feature under
Settings. - Click Transfer ownership again to confirm.
Still have questions left? Drop us a line