User activity reports provide a detailed insight on how your team operates in Tresorit. Monitor activities such as link sharing and folder invitations or review the list of items shared with external users.
📝 Note: The Reporting feature is only available for admins on Business Plus and Enterprise plans. Get started with a free Tresorit Business trial today.
In case you are using a SIEM solution to monitor user activity across various platforms your Tresorit subscription can be connected to your provider, for further information please visit Introduction to SIEM integration.
The basic information of the users (name, user’s email, status, authentication method, advanced control policy template, last activity) can be exported on the Users tab, where various filters can be applied to that export as well.
The following reports can be generated under the Reports tab in the Admin Center.
Folder Summary
The Folders report will give you an overview on all folders in the subscription including their size, number of members and shared links. You will see every folder your users have access to — therefore, the exported document may also include folders from outside of your organization.
The report’s content: folder name, folder owner, overall size, regular items, deleted items, number of internal and external members, pending invites, shared links.
Shared Links
After exporting the Links report, you will get an overview on all links created in the subscription (both active and inactive). With this report you can audit security policies and take steps to reduce the number of content in circulation if needed.
The report’s content: Link Id, active (status), folder, creator, creator’s email, link target, password protected (status), open count, open count limit, expiration date, link open tracking, download disabled, email allow list, file name, suspension date.
📝 Note: In some cases the report can contain … instead of the folder/directory name. This can be resolved if a parent folder member logs into a native client (not webclient). Afterwards the report can be regenerated and the … in the path should be resolved.
External Users
Get a list of External Users in the subscription to oversee who has access to company documents along with the name of the folder they were invited to and the inviter’s name and email address. The report also includes a column where you can track whether these users have a pending invitation to your subscription.
The report’s content: Invited email, invitation accepted, folder, inviter, inviter email, invitation date, invited to subscription, permission, expiration date of invite.
Folder Members
With the Folder Members report, you can oversee collaborators across the subscription. This export will list the members of folders owned by users in your subscription.
The report’s content: User’s email, folder, Subfolder, subscription member (yes or no), policy, permission, folder support ID, subfolder support ID
Link Activity
The Link Activity report lets you monitor all shared links within your organization. It shows data of both active and inactive links, including the information you’d find in the links’ access logs.
The report’s content: Active, folder, creator, creator email, link target, link ID, timestamp, event (whether the link open was successful or not), opener email, IP address, country, city, opener’s OS, type of client, subscription member, password protection, open count limit, expiry date, detail access logs, email verification, download disabled, watermark type, watermark position, file download count, file save count, file open count, email allow list, file name, suspension date.
📝 Note: In some cases the report can contain … instead of the folder/directory name. This can be resolved if a parent folder member logs into a native client (not webclient). Afterwards the report can be regenerated and the … in the path should be resolved.
Device status
With the Device status report you can have the complete list of revoked and active the devices used by your subscription members.
The report's content: user email, device ID, device name, platform, latest version, creation date, creation IP address, creation location, latest activity date, latest activity IP address, latest activity location, revocation (yes or no), revocation date, revocation IP address, revocation location, revocation device ID, remote wipe (yes or no).
Sent encrypted emails
📝 Note: Email encryption reports are available only for customers who purchased the Email encryption add-on, and their subscription contains reporting features.
After exporting the Sent encrypted emails report, you will get an overview of all sent encrypted emails in the subscription (both active and revoked), including the recipients.
The report’s content: Active, Creator, Creator Email, Detailed Access Logs, Email Verification, Recipients, Link ID, Sent date.
Encrypted email access
The Email access report lets you monitor all sent encrypted emails within your organization. It shows data of both active and revoked emails, including the information about recipients who accessed the encrypted email content.
The report’s content: Active, Creator, Creator Email, Link ID, Email Open Count, Timestamp, Event, Opener Email, IpAddress, Country, City, ClientOs, Type, Sent date.
eSign Requests Report
📝 Note: eSign reports are available only for customers who purchased the eSign add-on, and their subscription contains reporting features. Reports only include data about requests that were created in a folder owned by a subscription member.
After exporting the eSign Request report, you will get an overview on all eSign requests created in the subscription (both open and closed requests). With this report you can audit whether policies regarding signing documents are kept and review and (if needed) reduce the number of documents in circulation for signing.
The report’s content: Link Id, active (status), folder, creator, creator’s email, creation date, link suspension date, expiration date, relative path*, request status (status), requested signatures, finalized signatures, signers, pending signers, signers who signed, open count
* The path of the file will only be included in the report & activity when Advanced Control is turned on for the subscription
eSign Requests Activity Report
The eSign Requests Activity report lets you monitor all request links within your organization. It shows data of both open and closed links, including the information you’d find in the links’ access logs.
The report’s content: Link Id, active (status), folder, creator, creator’s email, creation date, suspension date, expiration date, request name, timestamp, sign event (whether the link open was successful or not), sign document, IP address, country, city, opener’s OS, type of client, subscription member.
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