Move files and folders

Available for ☑️
Permission: Owner, Manager, Editor
Platform: Windows, macOS, Linux, iOS, Web Access (limited)

Reorganize your cloud content by moving files and folders. You can move:

• files within or between subfolders and main folders
• subfolders within or between main folders
• main folders into another main folder

ℹ️ See how to manage Engage room files and folders in SecureCloud.

Before you begin

• Moving files and folders involves a background deletion and recreation process. Because each item has unique encryption, they must be re-encrypted when moved.
• If permanent deletion is disabled (Professional, Business, Business Pro or Enterprise plans), moving is not possible – disable the policy or download and re-upload the items.
• You can only move your own, non-shared main folders. Files and subfolders can be moved even if you are not the owner.
• System folders (e.g. Camera Uploads, Other Uploads) cannot be moved.
• In Web Access, items can only be moved within the same main folder. Main folders cannot be moved.
• If a folder or subfolder has a file request, it cannot be moved – revoke the link, move the folder, then create a new link.
• You cannot move synced folders in Tresorit clients – disable sync, move the folder, then enable sync again. If you move them in your file manager or Tresorit Drive, changes sync automatically to the cloud.

ℹ️ For folders with many files or subfolders, use the desktop app instead of other clients or platforms. Ensure a stable internet connection and wait for the process to complete to avoid missing files or duplicates.

Impact of moving

• eSign requests and active shared links will break when items are moved. Create new ones if needed.
• Items moved between main folders with different data storage locations change their storage location.
• Moving a shared folder into a private one removes access for other members – they must be re-invited.
• Moving a private folder into a shared one grants members immediate access.
• Temporarily deleted items in a folder will not be moved.
• File versions and a main folder's activity logs will not transfer.

Move files or folders

You can drag and drop items to move them, or follow these steps:

1. Right-click the file, subfolder, or main folder you want to move.
2. Click    Move.
3. Select the destination.
4. Click Move.

ℹ️ Select multiple items with Ctrl/⌘+click or select a range with Shift+click.