When you delete a file or subfolder without selecting the Delete permanently option, it’s removed from your file list and moved to the trash bin. These are temporarily deleted items and can be restored if needed.
How to view deleted items
To view temporarily deleted files and folders, check the Show deleted box in your All Files view. The items will appear greyed out.
Restoring a file or folder
- You can only restore temporarily deleted files and subfolders. Main folders and permanently deleted items cannot be recovered.
- You can restore the items in the cloud or download their latest version to your computer.
- To restore multiple items simultaneously, select them all together.
- Once a file is restored, its previous versions will also become available.
- Desktop (Windows, Mac, Linux)
- iOS
- Android
- Web Access
- Click Show deleted at the top of the files view
- Navigate to the deleted file or folder
- Right-click the item
- Select Restore
- Open the folder where the file was deleted
- Tap the three dots
in the top right - Select Show Deleted Items
- Tap the arrow next to the item you want to restore
- Select Restore
- Open the folder where the file was deleted
- Tap the three dots
in the top right - Select Show deleted items
- Tap the three dots next to the item you want to restore
- Select Restore
- Open the folder where the file was deleted
- Click Show deleted at the top right
- Hover over the item you want to restore
- Select Restore
Restoring items by timeframe
If multiple files were deleted simultaneously, you can also restore them by specifying a time range.
📝 Note: Available in Windows and Mac desktop apps only.
- Right-click the main folder where the files were deleted
- Click Restore deleted items
- Set the start and end dates
- Click Restore deleted items
- Wait for the process to complete