Troubleshooting

Network & connectivity

• Network troubleshooter guide
• No internet connection - Troubleshooting
• Slow connection - Troubleshooting

Sync & storage

• Troubleshoot sync
• Troubleshoot selective sync
• Troubleshoot DFO and Tresorit Drive
• Storage size differences between systems

App & notifications

• Troubleshoot missing emails from Tresorit
• Troubleshoot Tresorit Outlook
• How to report errors in the Tresorit Web Access?
• Collect Tresorit logs
• Update Tresorit manually
• Unlink devices

See all 7 articles

Data & security

• Download previous file versions
• Restore deleted files and folders
• How to recover your files after a ransomware attack
• Recovery Services
• Troubleshoot IP location accuracy
• Report abuse