Migrate files to a new data center

Enterprises and Businesses can decide where they want to store their Tresorit files to satisfy regional laws and requirements. Admins can set up multiple data centers in their subscription and assign user groups to these locations.

This setting, however, only affects new folders. If you created folders before this setting was enabled, your old folders will remain in their original location, in Ireland.

What to expect?

You will need to create new folders and transfer your files there. This means that you will lose the version history and shared links on these files and folders. You will also need to send out the folder invitation to the members once again.

How to migrate folders

Check data location: Before you do anything, create a folder to double-check your current data location setting.

1. Open Tresorit.
2. Navigate to your All files list.
3. Click New Folder at the top.
4. Click Create a new, unsynced folder.
5. Enter a name.
6. Open the new folder.
7. Check the data location on the right panel.

   

8. You can now delete this folder.

List owned folders: You only need to migrate folders you own. In case you are using Tresorit on Windows you can sort your folders list to find them more easily, otherwise your admin can provide you a list of your owned folders.

1. Click the sorting icon on top.
2. Click Sort by owner.
3. Look for Your folders.

   

Migrate your folders: Now that you know which folders are yours, you can start migrating their content.

1. Right-click the folder.
2. Click Turn Sync On.
3. Wait until the folder is synced. You will see a ✔ checkmark on its icon once the download is complete.

   

4. Hover over the folder and click on the file location.
5. Go back to Tresorit.
6. Right-click the folder.
7. Click Turn Sync Off.
8. Go back to your file manager.
9. Right-click the folder.
10. Click Convert to Folder.

    

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