How to transfer all my files from Dropbox to Tresorit

In this tutorial, learn more about:

• Steps to transfer all my files from Dropbox to Tresorit
• What if you don’t want to sync your data to your local Dropbox folder?
• What to expect during migration?
• How long does it take? 
• What can I import from Dropbox or Dropbox for Business to Tresorit?
• Can I pause the migration? 
• My Internet connection went away. 
• I'm getting Conflicted Copies after importing. What should I do?
• Do you recommend any third party apps to migrate my data?

Steps to transfer all my files from Dropbox to Tresorit:

1. Sync all your files to the Dropbox folder on your computer.

• If all your Dropbox files are synced with a folder in your computer, moving everything to Tresorit will be simpler.
• Move all the files to a folder different from the one synced with Dropbox. This is important because Tresorit will not move your files, so the local copy will remain on its original location.

2. Sign up for Tresorit.

• Sign up for Tresorit, choose the plan that best fits your needs and start with a risk-free trial.

3. Install Tresorit’s desktop client.

• To make the migration process seamless, download and install a Tresorit desktop app into your computer.  

4. Choose the data you want to importand upload it to Tresorit:

• In Tresorit, your shareable, encrypted folders are called „tresors”. Make sure that you create a tresor for each folder you may want to share later.
• You can keep the hierarchical organization of your folders and subfolders.
• Switch off Dropbox sync as soon as you are sure that your data is up-to-date to avoid duplicates and other sync issues.
• Drag and drop folders to your Tresorit client in order to create tresors.

5. Monitor the process

• By checking the progress bar at the bottom of your Tresorit client, you can track the migration's process and monitor the number of items already migrated as well as the remaining ones. 

6. Make sure you DO NOT sync your files from the same folder to both Tresorit and Dropbox, since that might generate syncing errors and loss of files. 

• The easiest and safest way to prevent this conflict is by switching off Dropbox’s sync and removing the app from your computer.
• Double check whether removing the files from your synced Dropbox folder removes them online as well. If it does, you can safely close your Dropbox account.

What if you don’t want to sync your data to your local Dropbox folder?

• ​Download your Dropbox data to a folder different from the one synced with Dropbox:
1. Make sure everything is up-to-date.
2. Sign up for a Tresorit account.
3. Sync your folders directly to Tresorit.
4. Once the migration is complete, remove the files from your online Dropbox folder.

What to expect during migration?

How long does it take? 

Depending on how many folders and files you have, it may take several hours for all of it to download from Dropbox and upload to your Tresorit account. However, it should not stop your productivity: you can begin to use Tresorit right away. 

What can I import from Dropbox or Dropbox for Business to Tresorit?

• Basic and individual users can import all the personal folders stored and synced with Dropbox.
• If you are the Admin of a company account, you will be able to export all the data stored and synced in your personal folders, as well as your company’s shared folders. Sharing settings will have to be recreated in both cases.
• If you are a member of a Business group you will be able to import all your personal folders stored and synced with Dropbox. Company data must be imported by your Admin.

In all cases, make sure that you create a tresor for each folder you may want to share later.

Can I pause the migration? 

To temporarily stop importing your content to Tresorit, right-click on your sys-tray icon and choose <Pause Syncing>. Click <Resume Syncing> to continue importing from where you left off.

My Internet connection went away. 

If the migration is interrupted without closing the wizard—say, if your Internet connection goes away—it will resume where it left off if the connection comes back soon.                          

I'm getting Conflicted Copies after importing. What should I do?

Conflicts can happen when you import your data multiple times into the same Tresorit account, or when there’s a glitch during the uploading process. Upload your files only once in order to prevent conflicts. If you end up with duplicate data, the safest solution is to remove the duplicates manually. You can track the latest version of the files through the Activity and Version History.

Do you recommend any third party apps to migrate my data?

No. We have reviewed many of them and did not find any that would offer proper security to your data in transfer. In other words, these services will have access to your personal data and will not be able to properly secure it. If you already gave a try to one of these apps, we recommend checking your lists of connected services on the websites you use and removing them, especially the ones that you do not use anymore.

We hope you find this guide useful. You will also find related information in our Knowledge Base. Don’t hesitate to contact us in case you have further questions.