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Leave or delete a folder

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Dora
Updated

If you are a member of a folder and wish to remove it from your list, you can either leave or delete the folder depending on your permission level.

Only the owner can delete a folder, while users with a manager, editor or viewer permission can leave without affecting other members' access to the content.

🏆 Pro tip: You can easily check which folders you own by sorting your list by owners.

How to leave a folder

When you leave a folder, you lose access to its content on the cloud and recent changes won’t sync to your computer anymore. This action won’t delete your local files and the folder will be accessible to other members from their Tresorit apps.

  • Windows
  • Mac
  • iOS
  • Android
  • Web
  1. Open Tresorit app.
  2. Navigate to folders.
  3. Right-click the folder you want to leave.
  4. Click Leave folder.
  5. Click Leave to confirm.
  1. Open Tresorit app.
  2. Navigate to folders.
  3. Right-click the folder you want to leave.
  4. Click Leave folder.
  5. Click Leave to confirm.
  1. Open Tresorit app.
  2. Locate the folder you want to leave.
  3. Tap the arrow icon on the right.
  4. Tap Leave folder.
  5. Tap Leave folder again to confirm.
  1. Open Tresorit app.
  2. Locate the folder you want to leave.
  3. Tap the three dots on the right.
  4. Tap Leave folder.
  5. Tap Leave folder again to confirm.
  1. Open Web Access.
  2. Navigate to the folders tab.
  3. Hover over the folders you want to leave.
  4. Click the three dots icon on the right.
  5. Select Leave folder.
  6. Click Leave folder on the pop-up to confirm.

How to delete a folder

You can delete your owned folders anytime. When you do so, collaborators will receive a notification that the folder was deleted and they won’t be able to access or download its content from their Tresorit client anymore.

However, this action will only delete the folder from the cloud – files stored locally on your computer or the computer of other members will still be accessible. You can remote wipe data from your other devices, this way, local files will be deleted automatically the next time you log into Tresorit.

📝 Note: If you wish to leave a folder without deleting it, transfer the ownership to someone else.

  • Windows
  • Mac
  • iOS
  • Android
  • Web
  1. Open Tresorit app.
  2. Navigate to folders.
  3. Right-click the folder you want to delete.
  4. Click Delete folder.
  5. Click Delete to confirm.
  1. Open Tresorit app.
  2. Navigate to folders.
  3. Right-click the folder you want to delete.
  4. Click Delete folder.
  5. Click Delete to confirm.
  1. Open Tresorit app.
  2. Locate the folder you want to delete.
  3. Tap the arrow icon on the right.
  4. Tap Delete folder.
  5. Tap Delete folder again to confirm.
  1. Open Tresorit app.
  2. Locate the folder you want to delete.
  3. Tap the three dots on the right.
  4. Tap Delete folder.
  5. Tap Delete folder again to confirm.
  1. Open Web Access.
  2. Navigate to the folders tab.
  3. Hover over the folder you want to delete.
  4. Click the three dots icon on the right.
  5. Select Delete folder.
  6. Click Delete folder on the pop-up to confirm.

 

Can not move/delete a subfolder?

  1. Active File Request link: If you see this badge   on a subfolder, it can not be deleted as long as there is an active file request. Active file request(s) needs to be deleted on File request tab.
  2. Shared subfolder can not be deleted: If you see this  on a subfolder it can not be deleted as long as it get unshared by an owner or manager. In order to delete all members of the subfolder need to be removed on sharing and members tab 

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