By purchasing the commercial bundle, you get access to two separate products. It includes:
- Tresorit cloud platform storage plan
- SwissID Sign signing service
Who is eligible for the offer?
Both new and existing Tresorit customers can benefit from the Tresorit – SwissID Sign bundle offer.
How can I purchase the Tresorit – Swiss Sign bundle?
- If you don’t have a Tresorit subscription yet, please visit the product page.
- If you already have a Tresorit subscription, please visit the Add-ons tab in your Admin Center / My Account.
🏆 Note: The bundle can be seen and purchased directly for users with Swiss billing address. If you have a different country in your billing address and whish to purchase the bundle, please contact our support team.
Is the signing workflow integrated into the Tresorit workflow like in case of Tresorit eSign?
No, by purchasing the bundle offer you get access to two separate services. Store and share your documents securely in Tresorit and easily sign them with SwissID Sign. We recommend saving all signed documents to your secure Tresorit storage, as SwissID Sign stores documents only for a short period of time.
What type of electronic signature comes with the SwissID Sign solution?
By signing up for the bundle you get access to qualified electronic signatures (QES). A QES is equivalent to a handwritten signature (Art. 14 (2)bis of the Swiss Code of Obligations) and is recognized at the highest levels. Thus it can be used for all business processes that do not require certification by a notary.
🏆 Note: If a simple electronic signature is a better fit for your use-case Tresorit eSign will cover your needs.
Is SwissID Sign secure?
You determine who may know what about you and when. In order to guarantee this, SwissID differentiates between different trust levels. They enable you to decide which data you want to disclose to whom. You can also withdraw approvals at any time. SwissID Sign is not end-to-end encrypted.
How do I get access to my SwissID Sign subscription?
Once you purchase the bundle offer, you will receive an invitation email from SwissID Sign to join a signing room as a manager. You can access signature quota and manage documents, signature requests and signatories via this signing room. Please note that your signature quota will not apply to documents created in other signing rooms.
🏆 Claim your SwissID Sign invitation: create a SwissID account or Log in to your existing one, then you can accept the invitation.
How can I get support in case of issues?
If your issue is related to your Tresorit account and/ or to the subscription or purchase flow of the bundle offer please submit a ticket via our Knowledge base.
If your issue is related to your SwissID Sign or it’s services, please contact the team via email at [support@swissid.ch].
- Tresorit knowledge base: https://support.tresorit.com/hc/en-us
- SwissID Sign FAQ: https://www.swissid.ch/en/faq.html