Available for all users on all platforms, remote wipe is a useful security feature that helps you keep control over your data when a device is lost or stolen. If you choose to remote wipe a device, all synced folders will be deleted from it the next time someone signs in to Tresorit.
Unlink a device from your account
When you unlink a device, it will be signed out from Tresorit and changes won’t sync anymore. You also have the option to delete locally synced data.
- Unlink a device
- Sign out from a web session
- Open Web Access.
- Navigate to the My Account tab.
- Click Security.
- Scroll down to Linked devices.
- Hover over a device on the list.
- Click Unlink.
- Check the box.
- Click Unlink & delete.
- Open Web Access.
- Navigate to the My Account tab.
- Click Security.
- Scroll down to Web sessions.
- Hover over a device on the list.
- Click Sign out.
- Click Next.
Remote wipe user data in Admin Center
Admins can remote wipe data from user devices if Advanced Control is enabled for the subscription and it was accepted by the user.
- Open Web Access.
- Navigate to the Users tab.
- Click in a user's name.
- Navigate to the Devices tab.
- Hover over a device on the list.
- Click Unlink.
- Check the box.
- Click Unlink & delete.
Still have questions left? Drop us a line