Reset user passwords

Available for ☑️
Plan: Business, Enterprise
Role: Owner, Co-owner

If Advanced Control is enabled and the policy has been accepted, the Owner and Co-owner can reset user passwords.

1. Open    Users in your Admin Center.
2. Hover over the user whose password you want to reset.
3. Click the gear icon    on the right.
4. Select Reset password.
5. Click Next.
6. Enter your own password and click Confirm.
7. A temporary password will be generated. Copy it to your clipboard.
8. Click Change password to finalize.
9. Share the temporary password with the user through a secure channel. Remind them to update their password at their next login.