Tresorit offers three admin roles, each with a different set of permissions. Tresorit Business, Business Plus and Enterprise subscriptions are equipped with an Admin Center, where admins can manage the Tresorit users within their organization and the subscription itself. There are three types of admin roles: subscription owner, co-owner and co-admin.
Please note that you can only promote someone to co-admin in case the Advanced Control is enabled in your subscription.
How to promote a user to an admin role
- Promote a co-owner
- Promote a co-owner (with SSO)
- Promote a co-admin
- Open Web Access.
- Switch to Admin Center.
- Navigate to the
Users tab. - Hover over the user.
- Click the
gear on the right. - Click Add Co-Owner permission.
- Click Promote to a Co-Owner to confirm.
- Open Web Access.
- Switch to Admin Center.
- Navigate to the Users tab.
- Hover over the user.
- Click the gear on the right.
- Click Add Co-Owner permission.
- Click Promote to a Co-Owner to confirm.
- The newly promoted co-owner receives an email and needs to click on the link to accept the co-owner role. Accepting the role will require signing in to Tresorit and setting a password.
- Open Web Access.
- Switch to Admin Center.
- Navigate to the Users tab.
- Hover over the user.
- Click the gear on the right.
- Click Add Co-Admin permission.
- Click Promote to a Co-Admin to confirm.
📝 Tip: Admins with account recovery rights can’t reset their own password. Before accepting the co-owner promotion, make sure you save your Tresorit password to a password manager (eg. Lastpass or KeePass) or store it in a safe place.
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